Guides & Downloads

This Customer Journey Trail Map will help you create a visual representation of every interaction customers have with your organization.

At SequoiaCX, we’re passionate about helping organizations connect with prospective buyers. This guide will walk you through the fundamentals of developing a modern buyer’s journey.

Rapid growth is possible when you can target and land your ideal customer accounts. This guide will walk you through how to plan, execute, and measure a successful ABM strategy.

B2B has changed. Are you adapting? Given all of the recent change—is your business growing at the rate you need? Are leads increasing or decreasing? Do you feel out of touch with prospective customers?

Healthcare is undergoing rapid change to meet modern demands—forcing MedTech companies to keep pace while facing rising price concerns, increased regulatory scrutiny, and growing competition.

Startups face tremendous pressure to stand out and deliver on lofty promises of value in an increasingly saturated and competitive market.

The Guide To Growth™ is a business growth framework designed to streamline marketing, sales, and service operations and help you transform your business.

At SequoiaCX, we’re passionate about crafting authentic, engaging, and persona-driven websites that generate traffic and high-quality leads. This resource makes entire planning process easier for you and your team.

At SequoiaCX, we’re passionate about crafting purposeful and memorable customer experiences. Onboarding is your FIRST and most crucial customer interaction.

At SequoiaCX, we’re passionate about crafting purposeful and memorable brands. This guide will walk you through the fundamentals to develop your own powerful brand storytelling.

2020 was a tumultuous year. In this ebook, we explore significant CX trends and provide key insights for customer-facing teams in 2021 & beyond.

The Ultimate Customer Success Metrics Calculator is an invaluable tool that can help align your teams around customer-focused KPIs…

The Ultimate Website Optimization Checklist will help you identify critical design & infrastructure, performance, SEO, and security needs.